Dialogue

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9.8/10 (Expert Score) ★★★★★
Product is rated as #13 in category E-Commerce Personalization Software
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Dialogue is an AI-powered ecommerce personalization platform that optimizes the customer journey to make a personalized shopping experience that results in higher conversion.

Using it’s AI algorithm, Dialogue analyzes users in every interaction and touchpoint, and is able to recommend the right products and generate the most relevant message in real time to match their intent.

Dialogue
Dialogue

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Customer Reviews

Dialogue Reviews

Chris B.

Advanced user of Dialogue
★★★★★
Dialogue uses AI to convert customers at a fantastic rate.

What do you like best?

Dialogue's ability to convert customers is just fantastic. I'm not sure how their algorithm works, but it has more than doubled the conversion rate of our landscaping supply e-commerce store. It's uses predictive personalization, which I believe analyzes customer preferences/tastes to suggest them the most relevant products. Put simply, it's fantastic. My favorite feature is the diverse copy. It changes the product sales copy based on the individual consumer. This is a game-changer, and I've not seen another product offer this.

What do you dislike?

While I have been using Dialogue for the last 2 or so months, I haven't seen anything that I would call a dislike. I can update this section if I come across a dislike.

What problems are you solving with the product? What benefits have you realized?

Dialogue has upped our e-commerce conversion rate considerably. It's remarkable. We had an existing conversion rate of 2%, which by e-commerce standards, is good, but not great. Dialogue has helped us to double the rate, which is fantastic.

Review source: G2.com

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