ClickPost

ClickPost is a logistics intelligence platform for e-commerce & retail companies

Languages supported: Arabic, German, English, French, Hindi, Indonesian

9.6/10 (Expert Score) ★★★★★
Product is rated as #8 in category Shipping Software
Ease of use
9.6
Support
9.4
Ease of Setup
9.4

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ClickPost is a logistics management platform for e-commerce companies that helps integrate with multiple shipping partners, send shipping updates to customers and optimize logistics operations.

ClickPost plugs into your existing tech and empowers you to:

1) Decide the best courier for every order on the basis of past data
2) Get direct tech integrations with 100+ couriers, enabling you to go-live with any new courier partner in 1 day
3) Get Unified order tracking across all carriers on a single screen
4) Send automated SMS/Email/Whatsapp updates to customers on all shipment milestones (delays, out for delivery, delivered etc.)
5) Automated management of all exceptions (delays, stuck shipments, failed delivery attempt etc.)

ClickPost
ClickPost

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Customer Reviews

ClickPost Reviews

User in Apparel & Fashion

Advanced user of ClickPost
★★★★★
Truly an Enterprise Logistics Platform. Powerful & Efficient

What do you like best?

- Clickpost has helped us slowly overcome our logistics woes by integrating all our shipping partners on a single platform. We have tried a lot of applications but none could match the speed and efficiency of clickpost and the ease with which it processes the shipments.

- Also, the UI on the customer front is beautiful. So easy for the customers to track and report issues on the shipments.

- The last thing that we want to say is the Customer Support. From the beginning the onboarding team has been so reponsive and have attended the meetings on very short notice to help us out with our integrations. Absolutely good job at that

Looking forward to using the platform aggressively in the coming months and learning from it to improve our operations.

What do you dislike?

No downsides as of now. The UI on the admin end can be improved though

What problems are you solving with the product? What benefits have you realized?

Our order volumes are in thousands on a daily basis and the most important aspect that was lacking was analytics and insights into our logistics data. The platform does that very efficiently and has amazing reporting capabilities especially the Control Tower

Review source: G2.com

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