Cisco SocialMiner

What do you like best?

The best part of Cisco SocialMiner is that it works on various platforms, and will scale vertically and evenly according to the resolution of any device. The platform gives cloud administrations and users are permitted to associate with their framework and accomplish work anyplace. The set up that they have is sufficiently straightforward to utilize. It is alluring and simple to explore. If and when the servers go down/the application is separated. Having talk and email channels incorporated into the contact community is unbelievable. Users would thus be able to have a solitary foundation of specialists that react to their customers. What loveable about the product is it accomplishes all the work for users everything users do is dazzle result out of data and it thinks of all that users were searching for is very astonishing.

What do you dislike?

At times, the servers can be slow. If the servers go down and Users cannot get to anything. There are additionally times when the application, glitches and it tends to be irritating. Due to these issues, I don't expect that it would make for decent help for any enormous or small organization. Users need the status of the bugs concerning the "Reply All" start default versus "Reply". The product is great and amazing, however need these settled ideally. Likewise, users should have the option to change the void area. One thing they need to work on is that it needs coordination with SMS and WhatsApp. Which seems like obvious integration to have in software nowadays.

What problems are you solving with the product? What benefits have you realized?

Cisco SocialMiner is a very powerful and really strong informing stage that users have next to no awful to say about. It fills their need as a correspondences stage for their small or big companies.