Chargent

Chargent payment processing for Salesforce. 100% native credit card/ACH payment processing on Opportunities, Cases, Chargent Orders, or Force.com sites.

Languages supported: English

9.0/10 (Expert Score) ★★★★★
Product is rated as #85 in category Billing Software
Ease of use
8.4
Support
9.0
Ease of Setup
8.4

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Chargent is the top-rated payment solution on the Salesforce AppExchange for credit card, eCheck and recurring billing. Chargent puts you in control of your payments, managing everything 100% natively in Salesforce, so you can capture revenue faster, eliminate duplicate data entry, and improve order and invoicing processes. Chargent includes connections to 30+ payment gateways, such as CyberSource, Authorize.net, PayPal and Stripe, as well as integrations to accounting systems such as Accounting Seed. Trusted by millions of users since 2008, Chargent’s parent company AppFrontier LLC is headquartered in San Francisco.

Chargent
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Customer Reviews

Chargent Reviews

Rich B.

Advanced user of Chargent
★★★★★
Chargent Payment Processing on Salesforce

What do you like best?

AppFrontier built a highly flexible product in terms of the various Gateways it could support. In a Franchise Business Model, having the ability to leverage multiple gateways for different business units in the same Salesforce Org was a key requirement. Chargent also provided flexibility to lock down supported Payment Methods per Gateway such as ACH & Credit Card.

What do you dislike?

There was not enough support for building custom payment portals although they did provide a generic that could be adjusted to some extent with CSS. As long as you have someone on your team handy with Visualforce and CSS, you'll have a good start.

Recommendations to others considering the product:

The support from AppFrontier was a huge help with the implementation. They were very receptive to feedback and enhancements. Typically once a month I would receive communication of new features coming up. They also provided releases 2-4 times a year that were pretty straight forward to handle. I would get familiar with their support site as much of your questions can be answered there.

What problems are you solving with the product? What benefits have you realized?

I was able to digitize payment authorizations and collections all through Salesforce. Requesting Payment information could be handled within a couple clicks instead of a manual collection over the phone or in person. While it took a little work, we were able to integrate with Salesforce CPQ & Salesforce Billing.

Review source: G2.com

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