Best Social Media Monitoring Software in 2024

8.0

★★★★★

Netvibes Universal Search

Discover the content you're looking for, around any subject, no matter how broad or narrow. Type in a simple keyword, use complex Boolean operators, or drill down using multiple facets

Perfect for bringig a personal touch to your professional - Cindy W.

Ease of use

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8.0

★★★★★

Interactions Digital Roots

With Interactions Digital Roots, you can easily monitor, measure, and engage with social media conversations about your brand from a single platform

Digital Root Review - Rajesh S.

Ease of use

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6.0

★★★★★

Coosto is a single solution for social media applications. It lets communication professionals, customer service agents and marketeers do their job more easily and enables organisations to make better decisions. Organizations can use this solution to monitor their brand and reputation, respond to questions from their customers, detect leads or plan and publish their social media content in 150 languages and 200 countries. The user-friendly ...

Slick social media tool - User in Retail

Ease of use

Support

Ease of Setup

Languages supported: German, English, French, Dutch, Portuguese, Spanish

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5.6

★★★★★

Blackbaud Attentive.ly

Social Marketing Automation Solution. Easily personalize messages, offers, and ads based on what your customers are doing and saying across the social web.

Cool app for a big Organization - Laura P.

Ease of use

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10.0

★★★★★

Chorally

Starting with a unified view of realtime data from any source, Chorally enables teams to effectively connect, engage and collaborate with the people they care about. Our applications play really well with people. But equally important – the platform API plays well with other applications.

Chirally can help every one to do their task specially when it come to graphics - Executive Sponsor in Marketing and Advertising

Ease of use

Support

Ease of Setup

Languages supported: English, Italian

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10.0

★★★★★

FollowersAnalysis

FollowersAnalysis is a Twitter analytics tool which fetches tweets, followers and following data of any public Twitter account, analyse that data and provide very intuitive analytics.

Cost Effective analytics solution - Gargy G.

Ease of use

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10.0

★★★★★

SocialQube

Listen and build powerful real-time social databases.

User friendly - Administrator in Human Resources

Ease of use

Support

Ease of Setup

Languages supported: English

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10.0

★★★★★

HowSociable

Social Media Monitoring tool that helps you to measure your brand magnitude.

Social Media Monitoring Tools - User in Computer Software

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0.0

★★★★★

Locobuzz

Locobuzz is an award winning social media analytics and engagement platform, which can be effectively deployed to listen and respond to online buzz created by the brand and assess effectiveness of a given marketing campaign. Locobuzz not only helps in 'Listening' to social media but also 'Engaging' with users on personalised basis using inbuilt CRM features. Powerful bucketing of data generates insights and provides actionable data.

Good Company - User in Online Media

Ease of use

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Ease of Setup

Languages supported: English, Hindi, Japanese, Chinese (Simplified)

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9.2

★★★★★

Brand24

Brand24 gives you reliable, easy to use and affordable solution to track and engage online conversations relevant to your business in real time. Use it to measure effectiveness of your campaigns, grow customer satisfaction and sales.

The benefits were beyond expectations - Administrator in Information Technology and Services

Ease of use

9.1

Support

9.0

Ease of Setup

9.1

Languages supported: Arabic, Czech, Danish, German, English, Finnish, French, Croatian, Hungarian, Indonesian, Italian, Korean, Dutch, Norwegian, Polish, Portuguese, Romanian, Slovak, Spanish, Swedish, Thai, Turkish, Vietnamese

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.2

★★★★★

BrandsEye

BrandsEye helps organizations increase revenue, optimize expenditure, and mitigate risk by understanding customers experience. Our combination of crowd-sourcing and AI enables us to turn unstructured customer feedback into actionable intelligence with unparalleled accuracy. Unlike other listening tools, BrandsEye's Crowd of human contributors can identify the specific issues driving public customer sentiment, enabling strategic and operational ...

Highest quality human-verified, accurate data backed up by a superbly responsive support team. - Administrator in International Affairs

Ease of use

7.9

Support

9.4

Ease of Setup

8.8

Languages supported: Arabic, German, English, French, Portuguese, Spanish, Swahili

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9.2

★★★★★

Digimind Social

Digimind is the global social media monitoring and competitive intelligence company that provides businesses with unrivaled insights into their true standing in the market.

The ideal software to build up a corporate reputation - Freddy A.

Ease of use

8.9

Support

9.2

Ease of Setup

8.3

Languages supported: Arabic, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Estonian, Persian, Finnish, French, Hebrew, Croatian, Hungarian, Indonesian, Icelandic, Italian, Japanese, Korean, Lithuanian, Macedonian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)

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9.4

★★★★★

Statusbrew

Statusbrew is a social media management platform for businesses, agencies, brands and organisations that combines the power of internet and technology to empower and drive growth, discover and manage prospects & improve customer experience across various social touch-points.

It has been helpful when I want to schedule my social media posts - Bpagadala P.

Ease of use

9.3

Support

9.5

Ease of Setup

9.4

Languages supported: Arabic, English, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Turkish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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8.4

★★★★★

Clarabridge Engage

Clarabridge Engage helps companies to effectively engage with all their customers on social media.

A platform of social analytics for market leaders. - Gloria-UczniГіw C.

Ease of use

8.2

Support

8.2

Ease of Setup

6.9

Languages supported: Afrikaans, Arabic, Bengali, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Persian, Finnish, French, Irish, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Central Khmer, Korean, Latin, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Mongolian, Malay, Nepali, Dutch, Norwegian, Punjabi, Polish, Portuguese, Quechua, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Tatar, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese (Simplified), Tibetan, Fijian, Maltese, Maori, Samoan, Tonga (Tonga Islands), Xhosa

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8.8

★★★★★

Cool Tabs

Cool Tabs is a Social Media Marketing Platform. Manage your marketing campaigns in Facebook, Twitter, and Instagram

Sencillo de utilizar y muy efectivo - Carmen G.

Ease of use

9.1

Support

8.6

Ease of Setup

9.1

Languages supported: Catalan, English, French, Italian, Japanese, Dutch, Portuguese, Spanish, Chinese (Simplified)

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7.8

★★★★★

Khoros Care

Manage social campaigns and responses with precision and efficiency. An integrated platform for social media management, Khoros Care (formerly Lithium+Spredfast) combines powerful publishing and response feature sets for marketing and customer service.

Single sign on to manage social media platform - Administrator in Telecommunications

Ease of use

6.8

Support

7.8

Ease of Setup

6.4

Languages supported: Arabic, Czech, Danish, German, English, French, Italian, Japanese, Dutch, Norwegian, Portuguese, Russian, Spanish, Chinese (Simplified)

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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7.4

★★★★★

Oracle Social Cloud

Oracle's Social Cloud provides the most comprehensive social tools to listen to social conversations, engage with customers, publish relevant content, and analyze social data to drive revenue, and align social messaging with other marketing programs.

Great organizational/storage tool - Jennifer S.

Ease of use

7.6

Support

7.1

Ease of Setup

0.0

Languages supported: Arabic, Bulgarian, Czech, Danish, German, Greek, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Italian, Japanese, Korean, Latvian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Tamil, Thai, Turkish, Vietnamese, Chinese (Simplified)

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9.6

★★★★★

Atribus

Atribus monitors the social networks of Twitter , Instagram , Facebook , Google + and YouTube , also searches in Digital Newspapers and websites, distinguishing between Forums , Blogs or Webs .

Great tool for social listening and profiling - Francisco Manuel R.

Ease of use

9.8

Support

9.6

Ease of Setup

9.7

Languages supported: Afrikaans, Arabic, Bengali, Bulgarian, Czech, German, Greek, English, Persian, Finnish, French, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Malayalam, Marathi, Macedonian, Nepali, Dutch, Punjabi, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Albanian, Swahili, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Vietnamese, Chinese (Simplified)

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8.8

★★★★★

GetSocial

GetSocial helps eCommerce websites increase their sales by generating highly qualified traffic, boosting visibility and purchase intent, and providing data on their visitors

A very good multifunctional platform. - Danilo B.

Ease of use

8.9

Support

8.6

Ease of Setup

0.0

Languages supported: English

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8.2

★★★★★

Critical Mention

Critical Mention allows users to search global TV, radio, online news and social media, watch video, edit and internally share coverage, receive real-time email alerts, build reports, and analyze coverage through word clouds and graphs.

Senior Public Relations Manager - Erin H.

Ease of use

7.8

Support

8.1

Ease of Setup

5.7

Languages supported: English, French, Spanish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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8.6

★★★★★

Synthesio

Synthesio helps brands and agencies listen to, understand and engage with consumers.

Amazing tool for social listening - Lorna G.

Ease of use

8.6

Support

8.5

Ease of Setup

8.7

Languages supported: Afrikaans, Arabic, Bengali, Bulgarian, Catalan, Czech, Danish, Greek, English, Estonian, Basque, Finnish, French, Gujarati, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Korean, Latin, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Mongolian, Malay, Nepali, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Vietnamese, Chinese (Simplified), Maltese

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8.6

★★★★★

Sprout Social

Sprout Social's all-in-one social management solution empowers our customers to do more with their social media strategy. Better connect with audiences, streamline publishing workflows, collaborate in real time and turn social data into meaningful insights—at scale.

Great first experience with Sprout - Tessa T.

Ease of use

8.9

Support

8.5

Ease of Setup

8.6

Languages supported: English, French, Italian, Portuguese, Spanish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 0

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8.6

★★★★★

Brandify

Online brand management platform to instantly evaluate your website, search results, reviews and social media

Brandify Store locator - Alin T.

Ease of use

8.3

Support

8.5

Ease of Setup

6.3

Languages supported: English

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8.2

★★★★★

InfluencerDB

Unleash the power of your influencer community! Build, manage and activate your influencer community with InfluencerDB.

Take advantage of social media like Instagram for very small price with influencerDB - Sofia G.

Ease of use

9.1

Support

7.9

Ease of Setup

8.9

Languages supported: German, English

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8.4

★★★★★

NUVI

NUVI™ is a real-time analytics platform for social media. Their platform allows brands to instantly see what people are saying about them across the internet, respond to the most important conversations, and influence behavior in real time.

Real time listening and monitoring of the customer - Bedbyas P.

Ease of use

8.4

Support

8.2

Ease of Setup

7.7

Languages supported: Arabic, German, English, French, Indonesian, Italian, Japanese, Korean, Malay, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified)

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 0

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9.0

★★★★★

Jatheon Archiving Suite

Jatheon's enterprise email solution offers advanced archiving capabilities and guarantees reliability, data security and compliance with legal and regulatory requirements.

Jatheon a great solution to fit the needs of your company - Norman H.

Ease of use

9.3

Support

9.0

Ease of Setup

9.2

Languages supported: English

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8.6

★★★★★

Fresh Web Explorer

Analyze mentions of your brand, competitors, or any other key term that interests you.

I use it everyday to check DR and PR - Max S.

Ease of use

8.5

Support

8.5

Ease of Setup

9.2

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8.6

★★★★★

Netvibes

Netvibes is the Dashboard of Everything, delivering social media and brand monitoring, news aggregation, drag-and-drop analytics and data visualization—all in one easy-to-use and fully customizable platform. Netvibes' personalized dashboards enable users to listen, learn and act on everything that matters to them online.

A great Platform to Serious Insights - Robert C.

Ease of use

8.6

Support

8.4

Ease of Setup

8.9

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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