Best Social Media Monitoring Software in 2024

9.2

★★★★★

Infegy Atlas

Infegy Atlas takes the hard work out of making sense of social data, enabling brands and agencies to understand consumers better and faster through instant analysis of, and unlimited access to 8+ years of online conversations.

Data-Driven Insights, Simple UX - Michael R.

Ease of use

8.6

Support

9.5

Ease of Setup

8.3

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.6

★★★★★

Mediatoolkit

Mediatoolkit is a media monitoring tool that tracks relevant mentions of your brand across the web and social media in real time.

Excellent monitoring tool - Agency in Public Relations and Communications

Ease of use

9.4

Support

9.6

Ease of Setup

9.4

Languages supported: German, English, French, Croatian, Italian, Polish, Portuguese, Russian, Spanish, Serbian, Swedish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.4

★★★★★

SentiOne

Track buzz surrounding your brand online

SentiOne in order to help IT market in Poland - Kacper B.

Ease of use

9.2

Support

9.4

Ease of Setup

0.0

Languages supported: Bulgarian, Czech, German, English, Finnish, French, Croatian, Hungarian, Italian, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Ukrainian

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8.2

★★★★★

Awario

Awario is a smart way to monitor, engage, and impact the Web for businesses and individuals alike. Take a moment to set up an alert with AWAR.IO by simply entering your keywords, and never miss an important conversation again.

Awesome Awario Answers! - Timothy F.

Ease of use

8.3

Support

8.1

Ease of Setup

9.2

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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8.0

★★★★★

Zignal Labs

Stay ahead with a modern media intelligence platform. Zignal's real-time and predictive analytics drive smarter decisions to build and protect your company's brand.

Overall easy to navigate and understand. - User in Public Relations and Communications

Ease of use

7.2

Support

8.0

Ease of Setup

7.0

Languages supported: Arabic, German, English, French, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Dutch, Polish, Portuguese, Russian, Spanish, Turkish, Chinese (Simplified)

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9.0

★★★★★

Fanbooster

Traject Social is a social media management software that enables agencies to schedule, publish, manage, curate content, monitor success, track ROI, and ultimately drive customer engagement across social channels. Built for agencies and driven by your needs, Traject Social can work for agencies and businesses whether they are managing 3 profiles, or 300.

to contribute your job use Fanbooster - Г–zlem A.

Ease of use

8.6

Support

9.2

Ease of Setup

0.0

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9.6

★★★★★

Digivizer

Delivering technology that helps businesses compare the performance of digital marketing content across all social & search accounts.

About Digivize - Nori Y.

Ease of use

Support

Ease of Setup

Languages supported: English

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9.6

★★★★★

Twilert

Twilert is a Twitter monitoring tool which sends realtime or scheduled email alerts when you get mentions on Twitter.

Easy daily alerts help me make the most of Twitter - Howard L.

Ease of use

Support

Ease of Setup

Languages supported: English

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9.6

★★★★★

Rank Me Online

Aimed at clearly cutting out the perception from the huge chunk of data lying online so that the brands can take care of their business.

Flexible, yet cost effective - Sidharth G.

Ease of use

Support

Ease of Setup

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7.6

★★★★★

Turbine Labs

Turbine Segment is a software for corporate communications professionals, marketers and executive teams designed to filter, enrich, and contextualize any external data, then route intelligence and insight to the right stakeholder or team in near-real time.

Decision-making made easy by data analysis. - Barnett C.

Ease of use

Support

Ease of Setup

Languages supported: German, English, French, Hindi, Spanish, Chinese (Simplified)

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5.6

★★★★★

TrendSpottr

Predicting emerging trends, viral content, and key influencers for any topic. In real time. From the social web.

Acceptable Platform - User in Public Relations and Communications

Ease of use

Support

Ease of Setup

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10.0

★★★★★

BuzzMonitor

SaaS-based customer engagement product across social networks, blogs, websites and email designed for scalability with powerful automation at its core

It's simply great# - Industry Analyst / Tech Writer in Consumer Services

Ease of use

Support

Ease of Setup

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8.2

★★★★★

Hootsuite

Hootsuite is the leader in social media management, trusted by more than 18 million users. With Hootsuite, you can confidently schedule posts, engage in conversations, and track your social performance, all in one place, giving you the right tools to grow your brands, businesses, and customer relationships with social.

Best Software for Social Sharing and Monitoring - Giovanni J.

Ease of use

8.3

Support

8.1

Ease of Setup

0.0

Languages supported: Arabic, Catalan, German, English, French, Indonesian, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Turkish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.4

★★★★★

eclincher

eClincher provides a complete and intuitive software solution to efficiently manage social media presence. Key features: publishing, auto posting and recycle content, social inbox, engagement, monitoring, content curation, influencers, advanced analytics, reports, team collaboration, and much more. Integrated with Facebook, Twitter, Instagram, Google+, LinkedIn, Pinterest, YouTube...

For everyday use and professionals alike - Rainer S.

Ease of use

9.1

Support

9.4

Ease of Setup

9.0

Languages supported: English, French, Portuguese, Spanish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.2

★★★★★

ContentStudio

ContentStudio gives you the ability to discover topic-relevant content filtered by social shares, different media types and virality. Select posts individually from your topic feeds or setup an automation campaign with your own rules to publish content automatically to your selected channels.

I have a secret weapon in my arsenal of content. Make interesting, creative and engaging content - Kevin R.

Ease of use

8.8

Support

9.3

Ease of Setup

0.0

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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8.8

★★★★★

Pulsar Platform

Pulsar Platform is a complete monitoring and analytics tool to measure and optimize performance across your owned social channels and websites.

The best and most cost effective social listening software out there. - User in Marketing and Advertising

Ease of use

8.3

Support

8.9

Ease of Setup

8.4

Languages supported: Afrikaans, Arabic, Bengali, Bulgarian, Catalan, Czech, German, English, Basque, Finnish, French, Croatian, Armenian, Italian, Japanese, Central Khmer, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Albanian, Swedish, Chinese (Simplified)

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9.0

★★★★★

Brandwatch

Brandwatch is a platform for social media monitoring, allowing you to analyse and utilise conversations from across the social web.

Good experience using Brandwatch so far but still see potential spaces for development - Consultant in Research

Ease of use

8.2

Support

9.2

Ease of Setup

0.0

Languages supported: Arabic, Bengali, Catalan, Czech, Danish, German, Greek, English, Finnish, French, Hebrew, Armenian, Indonesian, Italian, Japanese, Korean, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Tamil, Thai, Turkish, Urdu, Vietnamese, Chinese (Simplified)

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7.0

★★★★★

Salesforce Social Studio

Social Studio allows you to tap into the power of social media in your marketing, customer service, and sales organizations.

Ease of reporting and automation - Katie W.

Ease of use

7.4

Support

6.7

Ease of Setup

0.0

Languages supported: English

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8.6

★★★★★

NetBase

NetBase delivers the social intelligence that global brands and agencies use to publish, monitor, analyze and engage with customers in real time.

NetBase Quid is a true enabler of customer centricity - Marc L.

Ease of use

7.9

Support

8.6

Ease of Setup

7.2

Languages supported: Arabic, Bengali, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Hebrew, Hindi, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Korean, Latvian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.8

★★★★★

Brand Analytics

Brand Analytics is a Social Media Monitoring and Analysis System. - Data acquisition from all sources, namely social networking sites, video hostings, map services, public channels and messenger chats, review websites, forums, blogs, marketplaces, online media, newspapers, magazines and federal channels.- All types of messages and data: message text, recognized picture texts, video transcripts, check-ins, stories.- High number of metrics and ...

Social media monitoring masters - User in Financial Services

Ease of use

9.4

Support

9.8

Ease of Setup

10.0

Languages supported: Arabic, Azerbaijani, Belarusian, Bosnian, Bulgarian, Czech, Danish, German, English, Finnish, French, Croatian, Armenian, Italian, Georgian, Kazakh, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Serbian, Swedish, Tatar, Turkish, Ukrainian

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7.6

★★★★★

Tumblr

Tumblr empowers people to create something extraordinary. Find and follow the things you love. Share photos, gifs, video, music, quotes, chats, links, and text.

Tumblr has different functions compared to other apps but not a top used app. - Therany D.

Ease of use

8.8

Support

7.1

Ease of Setup

8.3

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8.6

★★★★★

Orlo

Orlo is a complete online engagement ecosystem.

A great platform - Jim K.

Ease of use

8.6

Support

8.6

Ease of Setup

9.2

Languages supported: English

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9.2

★★★★★

Dataminr

Real-time Information Discovery

Dataminr for SOC - Shannon L.

Ease of use

8.9

Support

9.2

Ease of Setup

8.3

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.2

★★★★★

Zoho Social

Schedule unlimited posts, manage social networks, track conversations, and measure performance from a single dashboard.

Takes the Headache Out of Managing Social Media - Alejandro C.

Ease of use

9.2

Support

9.2

Ease of Setup

0.0

Languages supported: German, English, French, Italian, Portuguese, Spanish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 0

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8.4

★★★★★

Facelift Cloud

The Facelift Cloud is a multi-certified software solution with all components for professional social marketing on an enterprise level – optimized for the most important channel Facebook.

All the features we need - Nerea O.

Ease of use

8.1

Support

8.3

Ease of Setup

0.0

Languages supported: German, English, French

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.0

★★★★★

ROIALTY OneVoice

Roialty social listening and analytics solutions help brands make smarter decision based on real-time insights from social conversations.

Intuitive Software with various solutions - Stefano C.

Ease of use

Support

Ease of Setup

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9.0

★★★★★

Strea.ma

Strea.ma is a cloud-based social media display wall which uses hashtags to display real time updates from the world's favourite social media networks.

Fun way to show off your event's images - Administrator in Computer Software

Ease of use

Support

Ease of Setup

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8.6

★★★★★

Trackur

Trackur provides social media monitoring tools & white-labeled dashboards.

Good for analytics - Giulio C.

Ease of use

Support

Ease of Setup

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8.6

★★★★★

audience.ai

audience.ai is an enterprise marketing platform for brands that uses real-time consumer data from the Social Web to produce strategic, actionable insights that inform audience segmentation, brand health, content strategy, media investment and more.

ideal platform for social media analysis - Samara H.

Ease of use

Support

Ease of Setup

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8.0

★★★★★

crowdvirality

Crowdvirality is a social media management dashboard for managing Twitter, Facebook, Google+, LinkedIn, Instagram, Pinterest and more. It provides an engagement, scheduling and publishing platform for businesses to interact with social media customers in real time.

Enjoyable and Promising Platform! - Amy M.

Ease of use

Support

Ease of Setup

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