Best Help Desk Software

Products Buyer's Guide
7.0
Tender Support
★★★★★

Tender Support

Tender Support is an online customer support solution.

Easy to use, but has limitations - User in Non-Profit Organization Management

Ease of use
Support
Ease of Setup
7.0
Ameyo Fusion CX
★★★★★

Ameyo Fusion CX

Ameyo Fusion CX is a customer service software that eliminates gaps in the customer engagement market, delivering a fledged seamless customer experience solution for businesses across all dimensions.

Good but not competive - Ved Prakash S.

Ease of use
Support
Ease of Setup

Languages supported: English

7.0
Complaints Pro
★★★★★

Complaints Pro

Complaints Pro is a cloud software that helps you handle every customer complaint timely and efficiently, then it aggregates customer insights empowering you to improve your products and processes.

Keeps us within regulations - James H.

Ease of use
Support
Ease of Setup
7.0
Kare
★★★★★

Kare

Gluru AI is a platform designed to enable users to convert their interest to the business's goals.

Automation was easily setup, though not great results - ravi r.

Ease of use
Support
Ease of Setup

Languages supported: Afrikaans, Arabic, Bengali, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Persian, Finnish, French, Irish, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Korean, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Malay, Nepali, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Vietnamese, Chinese (Simplified), Maltese

7.0
Mioot
★★★★★

Mioot

Mioot Live Chat Software, an expert in Help Desk Software Offer Customer Service solutions for business to enable the Live Help and Live Support solutions

Live chat increases web conversions - good solution - User in Higher Education

Ease of use
Support
Ease of Setup
7.0
Chatwoot
★★★★★

Chatwoot

Chatwoot is a customer support tool for instant messaging channels that can help businesses to provide exceptional customer support through an omnichannel inbox. The codebase for the product is completely open-source and is available under MIT license.

Promising simple live chat tool - User in Information Technology and Services

Ease of use
Support
Ease of Setup
7.0
FocalScope
★★★★★

FocalScope

FocalScope allows your team to collaborate, share responsibility, and keep track of email tickets with group and personal inboxes.

Focalscope - Lalit M.

Ease of use
Support
Ease of Setup

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

6.0
Help Sumo
★★★★★

Help Sumo

Help Sumo is more affordable, easier to setup and use, and designed mainly for small and medium sized business. Help Sumo includes a built in Knowledge Base which allows your Service Desk staff to quickly find related known error data, resolutions and workarounds; convert tickets into Knowledge Base articles; and provide end user accessible Knowledge Base search capabilities

Best customer support tool - Consultant in Design

Ease of use
Support
Ease of Setup

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

5.0
ZupportDesk
★★★★★

ZupportDesk

ZupportDesk is a cloud-based HelpDesk solution with a mission to empower businesses to provide amazing customer support.

Awesome handling - User in Hospitality

Ease of use
Support
Ease of Setup

Languages supported: English, Portuguese, Spanish

10.0
CloudCC
★★★★★

CloudCC

CloudCC offers the complete CRM platform with highly competitive pricing, features business apps covering marketing automation, sales force automation, service management, extensible platform and industry CRM solutions and more, CloudCC provide SaaS and PaaS, you can find out a CRM solution we can do for you.

It generates leads and build the pipeline of managing operation. - Amenda J.

Ease of use
Support
Ease of Setup

Languages supported: English

10.0
Zyprr
★★★★★

Zyprr

Zyprr is a highly customizable mid-market business process platform which is SaaS based and fully integrates all customer touch-points, thus giving you 360 degree view of your customers. Using Zyprr businesses can manage the entire lifecycle of their customers including marketing, lead nurturing, customer relationship management (CRM), communication and team activities, progress tracking, analytics, document collaboration, service and helpdesk, ...

Highly Customisable Application - NAVEEN T.

Ease of use
Support
Ease of Setup

Languages supported: English

10.0
Deepser
★★★★★

Deepser

Deepser is a modern ITSM software with an interactive web interface. It allows you to manage all services in a single platform and organize support requests, improving customer satisfaction and optimizing the use of company resources. Deepser is modular and scalable: Ticketing, CMDB, ITAM, CRM etc. It allows a rapid implementation and various integrations. Available Cloud and On Premise. All features are included in the low cost of the license: ...

All I need in a single platform - Anna R.

Ease of use
Support
Ease of Setup

Languages supported: Danish, German, English, French, Italian, Dutch, Portuguese, Spanish, Swedish

10.0
GetHelp
★★★★★

GetHelp

Support Your District with an Integrated Help Desk System Managing the use, availability, and health of your district's assets is a growing responsibility. That's why we created GetHelp, a web-based help desk tool integrated with TIPWeb-IT asset management software. Technicians can see information related to an asset while resolving the ticket, without having to log in and out of disparate systems.

Excellent Help Desk - Jean L. M.

Ease of use
Support
Ease of Setup
10.0
Scup Care
★★★★★

Scup Care

Scup Care is a customer service solution that offers chat-first, omini-channel, realtime tools, all within a unified user timeline.

Scup Care is an all inclusive customer support tool. - Julius E.

Ease of use
Support
Ease of Setup
10.0
KnowAll Enquire
★★★★★

KnowAll Enquire

KnowAll Enquire enquiry tracking software from originating email to statistics, helping you to enrich the customer experience and track the enquiry through every stage of the enquiry handling process.

Knowledge at its best!!! - Consultant in Music

Ease of use
Support
Ease of Setup
10.0
Ihiji Service Manager
★★★★★

Ihiji Service Manager

Ihiji ServiceManager is a cloud-based SaaS solution that maximize business it set up, track, deliver and bill for remote managed services.

Ihiji has been a powerful RMR tool and the only one we would use for our business - Tyler R.

Ease of use
Support
Ease of Setup
10.0
Cadalys Concierge™
★★★★★

Cadalys Concierge™

Cadalys Concierge is a powerful and elegant next-generation help center, built on the Salesforce platform and integrated with Salesforce service cloud.

Concierge - User in Computer Software

Ease of use
Support
Ease of Setup
10.0
Movidesk
★★★★★

Movidesk

Movidesk is an all-in-one SaaS solution for customer support, customer services, and help desk needs. An attractive cost-benefit package, its omnichannel solution integrates a customer portal, email, telephone, chat, web forms, Facebook, WhatsApp, and a mobile app. It comes ready-to-use and supports extensive personalization and customization. It uses many concepts adopted by mainstream products, so most users should find it easy to use. The ...

With an affordable price, it meets very well the need for customer service management. - Vanusa C.

Ease of use
Support
Ease of Setup
10.0
InstantKB
★★★★★

InstantKB

InstantKB pulls together inbound questions from email, web, live chat, phone, Facebook & twitter to provide a single view of your support.

InstantKB - Internal Consultant in Biotechnology

Ease of use
Support
Ease of Setup
10.0
Whizible
★★★★★

Whizible

Whizible is the best end-to-end integrated project service automation(PSA) software for ensuring the optimal performance of all project lifecycle processes from initiation to closure.

Quick and Easy - Lisa Marie O.

Ease of use
Support
Ease of Setup

Languages supported: English

10.0
BlueCamroo
★★★★★

BlueCamroo

The BlueCamroo Management Platform is a SaaS-based solution that fully integrates and automates Lead Management, Customer Relationship Management (CRM), Social CRM, Project Management (PM), Time Tracking, Billing, Expenses Management, Customer Support Ticketing, Email Marketing, and more.

Best Project Management & Business Collaborative Software - BlueCamroo - Alexi L.

Ease of use
Support
Ease of Setup

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

10.0
Supportbench
★★★★★

Supportbench

Supportbench is a cloud and web based technical and customer support ticketing system that help organizations to deliver next level support.

Supportbench is the easy way to follow-up your customers. - Ken N.

Ease of use
Support
Ease of Setup

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

10.0
Capacity
★★★★★

Capacity

Capacity is the secure, AI-native knowledge sharing platform. Artificial intelligence to help you save time and work smarter.

Time Saving = Money Saving Product - Administrator in Real Estate

Ease of use
Support
Ease of Setup

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

0.0
NeeyamoWorks
★★★★★

NeeyamoWorks

NeeyamoWorks was launched to create cutting-edge, future-ready HR products built tosupport an organizations' global workforce no matter its size, diversity, geographicpresence, or complexity. Designed to fill the white-spaces in the market, NeeyamoWorksis an industry-agnostic company that helps any global as well as mid/small-sizedbusinesses with local requirements. Specially designed to cater to regions like EMEA,Asia-pacific, and LATAM and ...

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Ease of use
Support
Ease of Setup

Languages supported: Afrikaans, Amharic, Arabic, Assamese, Azerbaijani, Bashkir, Belarusian, Bengali, Bosnian, Bulgarian, Catalan, Cebuano, Czech, Chuvash, Welsh, Danish, German, Greek, English, Esperanto, Estonian, Basque, Persian, Finnish, French, Scottish Gaelic, Irish, Galician, Gujarati, Haitian, Hebrew, Hindi, Croatian, Hungarian, Armenian, Iloko, Indonesian, Icelandic, Italian, Javanese, Japanese, Kannada, Georgian, Kazakh, Central Khmer, Kirghiz, Korean, Kurdish, Latin, Latvian, Lithuanian, Luxembourgish, Malayalam, Marathi, Macedonian, Malagasy, Mongolian, Malay, Burmese, Nepali, Newari, Dutch, Norwegian, Oriya, Punjabi, Polish, Portuguese, Pushto, Quechua, Romanian, Russian, Sanskrit, Sinhala, Slovak, Slovenian, Sindhi, Somali, Spanish, Albanian, Serbian, Sundanese, Swahili, Swedish, Tamil, Tatar, Telugu, Tajik, Tagalog, Thai, Turkmen, Turkish, Uighur, Ukrainian, Urdu, Uzbek, Vietnamese, Yiddish, Yoruba, Chinese (Simplified), Chinese (Traditional), Tibetan, Fijian, Maltese, Maori, Samoan, Tonga (Tonga Islands), Xhosa

0.0
365Ticketing
★★★★★

365Ticketing

365Ticketing- Versatile SaaS ticketing system which can be used as a help desk software, issue tracking software or as an incident management software.

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Ease of use
Support
Ease of Setup
0.0
helpmaster
★★★★★

helpmaster

Affordable helpdesk, CRM and business workflow software for better customer service

helpmaster the best Management solution - User in Real Estate

Ease of use
Support
Ease of Setup

Languages supported: English

0.0
Chat2Desk
★★★★★

Chat2Desk

Chat2Desk is a service for customer support and sales via messengers such as WhatsApp, Telegram, Facebook Messenger, Instagram, Viber and Online Chat.

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Ease of use
Support
Ease of Setup

Languages supported: English, Russian

0.0
Dock 365 – Help Desk
★★★★★

Dock 365 – Help Desk

Companies with good customer support always have the most number of repeated clients. Are you one among them? We can make you one among them in a short while! Presenting you the Dock Help Desk! This will work as your support hubs and help you handle all queries, issues, and support requests the right way.

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Ease of use
Support
Ease of Setup
0.0
Request Manager
★★★★★

Request Manager

With Request Manager you can manage and track requests across a departement or an entire organization.

Manager at hand at all times! - Administrator in Music

Ease of use
Support
Ease of Setup
B2B Software Guide