Best Enterprise Feedback Management Software

Products Buyer's Guide
9.6
Thematic
★★★★★

Thematic

Thematic is a CX solution which turns customer feedback into insights using latest AI and powerful visualisations.

We selected Thematic and have not looked back! - Desmond M.

Ease of use
9.3
Support
9.7
Ease of Setup
0.0

Languages supported: Danish, German, English, French, Italian, Japanese, Dutch, Norwegian, Russian, Spanish, Swedish, Chinese (Simplified)

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

9.2
Swell
★★★★★

Swell

Swell is helping businesses capture real-time customer experience feedback. Swell makes it easy for consumers to leave direct feedback with one click on with a mobile centric focus.

Swell Review - Andrew John S.

Ease of use
9.0
Support
9.4
Ease of Setup
8.3

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

9.4
UseResponse
★★★★★

UseResponse

Platform to gather ideas and support your customers that includes ticketing, knowledge base, live chat. Easy to use customer service solution.

Easy to use, highly customizable and a customer support that is second to none - Lennert S.

Ease of use
9.3
Support
9.5
Ease of Setup
9.0

Languages supported: German, English, French, Japanese, Dutch, Russian, Spanish, Thai, Chinese (Simplified), Chinese (Traditional)

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

9.0
dscout
★★★★★

dscout

dscout's research platform captures the reality of your customers' in-the-moment behaviors and thoughts through mobile video, image, text, and survey feedback.

A great tool for qual research: high quality participants and a very supportive team - Harriet S.

Ease of use
8.6
Support
9.0
Ease of Setup
8.8

Languages supported: German, English, French, Japanese, Portuguese, Spanish, Chinese (Simplified)

10.0
ClearlyRated
★★★★★

ClearlyRated

ClearlyRated is the only satisfaction survey program designed specifically to enhance your firm's reputation and help you stand out from the competition.

A+ Service - Celia B.

Ease of use
9.9
Support
9.9
Ease of Setup
0.0

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

8.6
Pulse Insights
★★★★★

Pulse Insights

Pulse Insights' micro survey platform helps clients get instant insights from their web and mobile properties to continuously improve. Embedded, in-page micro surveys attract high response rates, actionable responses, and faster learnings. Our integration framework enables easy integration of survey responses into web analytics, A/B testing, CRM, DMP, and personalization vendors.

Great platform for target market research - User in Writing and Editing

Ease of use
Support
Ease of Setup
8.0
Doorbell
★★★★★

Doorbell

Gather in-app user feedback for free Available on websites, iOS, and Android.

Simple, inexpensive feedback tool that isn't chat - Matt G.

Ease of use
Support
Ease of Setup
7.0
Remesh
★★★★★

Remesh

Remesh platform uses machine learning to understand and engage groups of people with real-time conversation.

My experience was fun, easy, and delivered a clear next step for the business - G2 User in Consumer Goods

Ease of use
Support
Ease of Setup

Languages supported: Arabic, Danish, German, English, French, Hindi, Indonesian, Japanese, Korean, Dutch, Norwegian, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese, Chinese (Traditional)

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 0

10.0
PropFuel
★★★★★

PropFuel

The conversational engagement platform that treats members like real people.

Best Software for Membership Upgrades - Whitney K.

Ease of use
Support
Ease of Setup

Languages supported: English

10.0
Inworks Inquery Survey Server
★★★★★

Inworks Inquery Survey Server

The Inquery Survey Server is a system for conducting online surveys, paper and telephone interviews, which seeks in its functionality, its ease of use and its benefits for companies and organizations like him.The broad range of the applications.Decide for yourself

A very well designed software for company survey - Floyd S.

Ease of use
Support
Ease of Setup
0.0
Digsite
★★★★★

Digsite

With Digsite Sprints, marketers and researchers can build a community in as little as one day and get presentation-ready results in just 24 hours. Use Digsite to find your target audience, capture their real-world experiences, ask 'why' questions, and help you optimize and iterate as you learn.

Simple User Interface and Excellent Reporting - Amy E.

Ease of use
Support
Ease of Setup

Languages supported: German, English, French, Dutch, Spanish

9.2
Maze
★★★★★

Maze

Rapid, remote testing platform for agile teams, from idea to launch.

Awesome tool with still lots of untapped potential! - Nicky R.

Ease of use
9.5
Support
9.0
Ease of Setup
0.0

Languages supported: English

8.6
Instabug
★★★★★

Instabug

Instant bug reporting for mobile apps.

Best feedback system for iOS!!! Best customer service too!! - Jon C.

Ease of use
8.6
Support
8.4
Ease of Setup
8.6

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

8.8
Alchemer EFM
★★★★★

Alchemer EFM

Enterprise Feedback Management from Alchemer (formerly SurveyGizmo) puts feedback into motion for enterprises, allowing companies to create customer-centric organizations without replacing the systems and processes they already use.

Best Survey Platform I have used! - Suzanne A.

Ease of use
8.9
Support
8.6
Ease of Setup
8.2

Languages supported: Arabic, Bulgarian, Czech, Welsh, Danish, German, Greek, English, French, Irish, Hebrew, Hindi, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish, Chinese (Simplified), Chinese (Traditional)

8.6
Apptentive
★★★★★

Apptentive

Apptentive is a mobile customer engagement software that helps companies listen to, engage with, and retain their customers, it gives brands the opportunity to identify who to talk to, intelligently engage user segments, and mobilize customers to take action through in-app messages, surveys, and ratings prompts, helping companies engage mobile customers, boost app ratings, drive downloads, and earn customer loyalty.

Feedback System that is designed to understand your System from Customer View - User in Education Management

Ease of use
8.6
Support
8.5
Ease of Setup
0.0

Languages supported: English

8.6
UserVoice
★★★★★

UserVoice

A single platform to effortlessly collect, analyze and close the loop on product feedback with customer bases and internal teams of any size.

Streamline Your Product Feedback - Sara D.

Ease of use
8.5
Support
8.5
Ease of Setup
8.4

Languages supported: Danish, German, English, French, Italian, Japanese, Dutch, Portuguese, Russian, Spanish, Chinese (Simplified)

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

8.8
Mopinion
★★★★★

Mopinion

In order to succeed in a more complex and digitising world, you'll need a helping hand when it comes to finding out exactly what your customers want and need. At Mopinion we provide you with an All-in-One User Feedback Software that enables your digital team to act across all digital touchpoints (web, mobile, email). Mopinion empowers its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) ...

Up-and-Coming, Best-in-Class Digital VoC Software - Brady G.

Ease of use
8.8
Support
8.7
Ease of Setup
0.0

Languages supported: German, English, French, Dutch, Spanish

9.6
Beupify
★★★★★

Beupify

With Beupify you can leverage customer feedback to enhance your brand identity, increase conversion rates and eventually create long-term customer relationships with an eye-catching widgets.

Must-have software - NaveenKumar N.

Ease of use
Support
Ease of Setup

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

7.8
SurveyMe
★★★★★

SurveyMe

SurveyMe helps business owners minimize risk by using mobile surveys and instant rewards to gather real-time feedback from customers.

Real-time customer feedback. - vasu m.

Ease of use
7.6
Support
7.5
Ease of Setup
7.2
9.2
Podium
★★★★★

Podium

Podium is an Interaction Management platform that helps businesses collect and manage online reviews, gather feedback and text customers.

Reputation Management with Identity Issues - Marina P.

Ease of use
9.4
Support
9.1
Ease of Setup
9.2

Languages supported: English, French, Portuguese, Spanish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 0

9.6
Prodsight
★★★★★

Prodsight

Prodsight turns your qualitative user data into insights so you can make more informed decisions for your product or service.

Amazing tool for Product Marketing! - Administrator in Graphic Design

Ease of use
9.4
Support
9.6
Ease of Setup
0.0

Languages supported: Arabic, Czech, Danish, German, English, Estonian, Finnish, French, Italian, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish, Chinese (Simplified)

9.6
Auryc
★★★★★

Auryc

Seeing is believing. Auryc's visual intelligence platform empowers organizations to create exceptional customer journeys and increase revenue. We can prove it too

This software will only help your website become better! - Leslie H.

Ease of use
8.6
Support
0.0
Ease of Setup
0.0

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

9.0
ProdCamp
★★★★★

ProdCamp

ProdCamp is a tool for businesses to collect and analyze feedback from their users.1. Collect feedback from multiple channels (email forward, public roadmap, embeddable feedback form, Google Chrome extension)2. Analyze and prioritize what to build next3. Push to Jira4. Close the feedback loop

Very promising feedback tool - Fernando C.

Ease of use
Support
Ease of Setup

Languages supported: English

8.0
GoSurvey
★★★★★

GoSurvey

GoSurvey is the real time tool for measuring customer experience.

GoSurvey - Administrator in Food Production

Ease of use
Support
Ease of Setup
8.0
MyFeelBack
★★★★★

MyFeelBack

Create, target and deploy questionnaires to collect feedback from your customers.

Perfect for streamlining processes. - Virginia M.

Ease of use
Support
Ease of Setup

Languages supported: German, English, French, Italian, Spanish

6.0
Zef
★★★★★

Zef

ZEF is a survey software for building beautiful intelligent surveys.

Generate attractive, Beautiful, Professional and reliable surveys - User in Internet

Ease of use
Support
Ease of Setup
5.0
Client Heartbeat
★★★★★

Client Heartbeat

A simple customer feedback tool that surveys your customers, measures satisfaction and identifies those that are unhappy.

Client Heartbeat Review - Emily H.

Ease of use
Support
Ease of Setup
10.0
InputKit
★★★★★

InputKit

InputKit is a customer feedback software that helps businesses streamline their after-sales follow-up process.

Best feedback tool out there for small businesses - Agency in Marketing and Advertising

Ease of use
Support
Ease of Setup
B2B Software Guide