BigRoad

What do you like best?

You can edit drive time to personal conveyance if the driver does it wrong, We use a few different systems of ELD's, on of them, if a driver forgets to hit save after putting himself in personal conveyance, he can not go back and fix his log, he can only put a note on his log, he then has to manually calculate his hours. This has caused problems during restarts and the 70 hour rule.

What do you dislike?

Technical support, when there is an issue with the program, we are always the only ones that are experiencing the issue. We get a ticket number but never a resolution. You can only have one company registered in your log in. If you manage more than one DOT number you have to have different accounts.

Recommendations to others considering the product:

Check out other systems, compare products, talk to your drivers about what other systems they have used, read the reviews, talk to DOT about ease of use. Stert a discussion on Linkedin, see what other administrators have to say about the different systems.

What problems are you solving with the product? What benefits have you realized?

The drivers are more aware of their hours and are planning their trips better, it helps them to understand the split sleeper rule a little better. Also, they are less likely to forget about the 30 minute break.