Airkit

Airkit is the world's first low-code platform to build and launch customer journeys. Many companies historically have scaled with headcount and not technology. Using our low-code builder, companies are able to make digital customer journeys their customers love in days not weeks.

Languages supported: English

9.6/10 (Expert Score) ★★★★★
Product is rated as #21 in category Customer Self-Service Software
Ease of use
8.8
Support
9.8
Ease of Setup
9.3

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Airkit sits on top of your systems of record to deliver digital experiences that drive customer action.

Digitize any sales and service touchpoint through the customer lifecycle. From automated onboarding, self-service account updates, digital cross-sell, churn prevention, to everything in between.

Fortune 500 and leading brands across every industry use Airkit to drive digital self-service 40x faster for their customers.

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Customer Reviews

Airkit Reviews

Raimer G.

Advanced user of Airkit
★★★★★
Improving Your Customers Journey with Airkit, a Great Tech and Partner.

What do you like best?

The agility of their technology, how you can truly improve your costumer experience by building and handling multiple types of journeys through the Airkit platform. How well you can integrate your existing systems and processes with Airkit.

The Airkit Team, a true partner not just a vendor. How from the start they showed a true collaborative approach, bringing ideas and solutions to the use cases we were trying to solve for, working side by side you us during the integration/setup phase and providing an amazing post-implementation support.

What do you dislike?

So far the experience working with Airkit has been extremally positive, just a few minor things in regards of timely communication around potential roadblocks or changes within the platform that could have inserted a delay into our project were not effectively communicated, but they took the necessary measures to correct this and avoid any delays.

Recommendations to others considering the product:

I do recommend this product

What problems are you solving with the product? What benefits have you realized?

Secure Payment Capture capability for our Work at Home debt collection agents.

Benefits are many but mainly improving the consumer experience and trust by offering this secure payment capture option, removing the risk associated payments in a WAH/Pandemic model and gaining more trust with our clients due to the improvements to the overall process.

Review source: G2.com

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