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Harvestr is an all-in-one product management platform that helps companies leverage customer feedback and data to build amazing products.
Key features include:
– customer feedback management
– feature prioritization
– product roadmap
– product notifications and feedback loop
– integrations to customer feedback and data sources (Zendesk, Intercom, Salesforce, Slack…)
Harvestr was built by Product Managers, for Product Managers.
Customer Reviews
Chase F.
Advanced user of HarvestrHarvestr stood out to me for a simplistic and clean interface for organization feedback and ideas (discoveries) by product component. While other platforms offer tracking components, this product just nests and flows quite intuitively for my product management needs. Additionally, it integrates very well with our FreshDesk help desk allowing our support team to see the status of any requests and with Jira where we are managing our issues. Harvestr is my feedback gathering, skimming, and prioritizing tool as well as my product backlog, which allows me to keep our sprint backlog nice and tidy. Their team is also very responsive the few times I've had questions.
One of the most significant negatives with it compared to other tools is there isn't a built it in Roadmap, although you could solve this with different integrations. That said, I know this function is in the works so by the time you're reading this it may already be a dislike of the past!
Harvestr has allowed me to feel like I'm not missing feedback but that I'm also prioritizing what matters. Its filters, custom fields, and custom views make the tool incredibly flexible. At the same time, the organization by component and any number of sub-components (and discoveries under them) strengthens that flexibility while also adding an intuitive flow. Its interface with our help desk makes things easy for input and communication back to our customer success team.
