What do you like best?
Price point was very attractive, even with their after-signup upsells like SSL certificates. Setup of the core functions like payments and shipping was easy.
What do you dislike?
Really a bargin-basement relic of what seems to be the mid 2000's. Been added on and added on, and it shows. I think Shopify is a way better solution.
Technical support response times were way too long. Sometimes hours, sometimes days. Had one issue where pages would not load, all I could do was leave a message. Got a email response 3 days later.
And about email... tried to get sales notifications sent to a gmail account. NOPE! They went out of their way to blame gmail... like they were 2nd graders trying the "lie enough to make it seem true" game. That ended any trust I had for them right there!
The system is just archaic! Seems like they put a lot of effort into developing the system in the 2000's and they're just milking every dime out of it. There are some features that were added on, but nowhere near what other e-commerce platforms offer. Their SEO tools are underwhelming to say the least. They cover the basics. But what really disturbed me was they have page numbers and product numbers attached to every URL, which isn't the best way to format a URL. It generates a sitemap... just a general sitemap, not an additional image sitemap or any other asset. Yes you can generate your own and then upload them via FTP, but even connecting via FTP is a hassle.
The templates are really bland. Might be good enough for a basic store, but they really overweight in code. Could have better page load times if their system wasn't so senile.
I might go with this for a remedial storefront where it was a low level sales generator.... basically a write off. But in reality nowhere near what a business should have.
Recommendations to others considering the product:
Don't. Save yourself the frustration
What problems are you solving with the product? What benefits have you realized?
I got a write off on my taxes. Thats the only benefit... sad but true.
