Feature rich platform & very good partnership with 360L team
What do you like best?
I''m very satisfied with the accessibility and management of the platform, both in terms of content creation and integration, as well as learner management and data analysis.
The platform is easy to use and the 360Learning team provides full support to learn how to use it : MOOCs are available to learn how to use the software, nothing better to learn and share the user experience !
The ergonomics of the platform is very pleasant and modern. The functionalities for exchanging with learners are very appreciated: a discussion space is accessible throughout the course next to each activity, as well as on the space that gathers the community of learners, you can like each other's comments, identify the people in a comment, etc.
The evaluation indicators, both qualitative and quantitative, are numerous, and updates have been made on this aspect. Adaptation of the platform and the team to regularly update the functionalities in order to improve the customer experience.
What do you dislike?
A few bugs along the way but nothing major, for example :
Some technical problems were encountered with the integration of certain contents, but the updates of the platform allowed to solve them.
The addition of quizzes or exercises can sometimes be limited depending on our needs. We encountered this difficulty at the end of the training course where we asked some questions to the learners in order to have a feedback on the training : we did not succeed in integrating all the questions in a single activity, which now poses a problem for us in terms of data extraction, we have to group the answers of each one manually and this takes time.
Recommendations to others considering the product:
Initially, we chose to use the 360Learning platform for its ergonomics, its ability to create and integrate a variety of materials, the accessible discussion space for each module, and the fluid exchange between learners and facilitators.
What problems are you solving with the product? What benefits have you realized?
I am very satisfied with the support we have had from the creation of our training course to today. I had several interlocutors on the accompaniment of our training projects, I was impressed to see the capacity of adaptation of each one.
Moreover, I really appreciated the MOOCs and the discussions with the project managers to learn how to use the software.
I always appreciate contacting my project manager to ask questions, share my doubts, ask for advice...
The team's reactivity, advice, exchanges, practical applications... it's a pleasure to work with 360Learning and to have such a solid partnership !
